Parking can be tricky (hint - there's a small lot along the side of the building), but the service is always professional and the prices are reasonable. They've repaired several older, wood-frame windows from my 200 year old house expertly and efficiently. I drop off the window and they call me in a couple of days to say it's done. Pay attention to their hours - they close at 4 pm and aren't open on weekends. But they are open early in the mornings!